Nurses now able to find a needle in a haystack
Healthcare storage rooms can be daunting places, housing everything from medications and surgical kits to diagnostic tools, linens, protective equipment, and personal care items. Finding the right product at the right time wasn’t always easy for Bozeman Health staff. Infor’s AI-driven digital assistant may be set up to instantly locate products, but employees need to be comfortable and knowledgeable in using the technology.
“We had a nurse who would have difficulty finding exactly the right product that she was looking for,” says Michael Mallett, Bozeman Health System Manager, Supply Chain. “Prior to her training, she was contacting materials management on a regular basis saying, ‘Hey, I’m looking for this particular product.’ After the Infor training, she’s able to go into that database now and she’s comfortable searching.”
Continuing education for employee requirement and retainment
Training Bozeman Health employees to use Infor’s technology tools is proving to be more than just creating a comfort level with the products. With industry-wide healthcare staffing shortages and challenges, equipping and empowering employees with innovative technology can help with attracting and retaining talent.
“We continue to educate our staff as they move into new positions. Infor is allowing us to do that,” says Ryan Williams, Bozeman Health’s System Manager for Materials Management Information Systems. “By training our employees, we can stay on top of technology and really be at the forefront of the Infor suite. We’re really working with the Infor platform technology team and implementing as much as we can to improve the hospital,” says Williams.
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Bozeman Health employee training boosts tech success
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