After implementing Infor Corporate Performance Mgmt (PM10) throughout all its hotels around the globe, the world’s oldest luxury hotel group created a fully integrated and centralised reporting platform, eliminating multiple versions and manual errors from spreadsheets. The organization can also collate group reports within the same database, while providing a system platform for group-wide budgeting and planning. As well as generating financial reports every quarter, the hotel group quickly, easily, and accurately produces monthly reports, and uses PM for planning and forecasting.
Larkspur Landing, which provides extended-stay accommodations to business travelers, needed to improve existing property management systems, prepare for future CRM applications within the market, and improve the decision-making process—all while retaining integrity in guest service and financial results. With Infor Hospitality Business, Larkspur reduced the time it takes to check guests in and out, allowing employees to spend more time interacting with them. The company also decreased response time for issues, simplified training for high-turnover departments, improved reporting, and streamlined operations.
Using Infor PM, Infor PM Application Studio, and Infor FMS Infinium, the gaming establishment slashed its budgeting time in half, automated much of the budgeting process while improving reliability, and used the time saved to devote to more strategic value-add activities. Finance department staff are also happier and more productive.